Reference

How khelobet Handles Your Personal Data

At khelobet, we collect only the data we need to run your account securely and process your transactions via UPI, Paytm, and PhonePe.

Data you controlNo third-party sellingSecure account storageRight to request deletionIndia-specific scope
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khelobet How khelobet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Privacy Team

If you want to review, correct, or delete the personal data we hold on your account, our privacy team is reachable through three direct channels. We aim to acknowledge your request within 48 hours and resolve it within 30 days, in line with applicable Indian data-protection requirements.

Team online

Email Privacy Request

Send a written data request to our privacy inbox at khelobet.vip. Include your registered account email so we can locate your records quickly and confirm your identity before processing any change.

Live Chat on Site

Open the live chat widget on khelobet.vip and ask to be connected to the privacy team. Available seven days a week; a human agent handles privacy queries — not an automated bot.

Account Settings Panel

Log in to your account and navigate to the Privacy section under Settings to download a copy of your stored data or submit a deletion request directly without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Our data practices are built around the principle that your account information belongs to you.

Data We Collect at Account Creation

We collect your name, email address, mobile number, and date of birth when you open an account. No additional personal document is requested unless your withdrawal amount triggers a standard verification threshold under applicable Indian financial rules.

Cookie and Session Tracking

khelobet uses first-party session cookies to keep you logged in and remember your lobby preferences. Analytics cookies are anonymised and cannot be traced back to your individual account. You can disable non-essential cookies in your browser at any time.

Account Security and Encryption

All data transmitted between your device and khelobet.vip is encrypted via TLS. Passwords are hashed and never stored in plain text. We also support two-factor authentication for an additional layer of account protection you can enable in Settings.

Payment Data Retention

Transaction records — including UPI reference IDs, Paytm wallet entries, and PhonePe payment confirmations — are retained for the period required by Indian financial regulations and then securely deleted. We do not store your full UPI VPA or Paytm credentials on our servers.

Data Retention Timeline

Active account data is held for the life of your account plus a legally required period after closure. If you request deletion and have no outstanding balance or open dispute, we erase identifiable data within 30 days and confirm the deletion in writing.

Third-Party Data Sharing

We share data only with service providers essential to running your account — payment processors, fraud-detection partners, and regulated identity-verification services. Each partner is bound by a data-processing agreement that prohibits secondary use of your information.

Frequently Asked Questions on Your Privacy Rights

These questions cover the data rights we respect for every khelobet account in India — from how to access your stored data to what happens when you close your account. If your question is not listed here, reach us directly through the contact paths above.

We hold your registration details (name, email, mobile number), transaction history, device and session logs, and any identity documents you submitted during a verification check. You can request a full copy through the Privacy section in your account settings.

Yes. Submit a deletion request via your account settings or email our privacy team. We will erase identifiable data within 30 days, provided there is no outstanding balance, active dispute, or legal retention obligation attached to your account at that time.

No. We do not sell or rent your personal data to advertisers or data brokers. Data shared with third parties is limited to payment processors like UPI networks, Paytm, and PhonePe, and only to the extent required to complete your transaction.

Payment data travels over TLS-encrypted connections. We store only the transaction reference and amount — never your full UPI VPA or Paytm credentials. PhonePe and Paytm handle their own credential storage under their respective security frameworks.

After account closure, we retain records for the minimum period required by applicable Indian financial and regulatory law. Once that period ends and no dispute is open, identifiable personal data is securely deleted and you receive a written confirmation.

Yes. Log in and edit your profile details directly in Account Settings, or contact the privacy team by live chat or email. We aim to confirm any correction within 48 hours and update our records within 10 working days of your request.

We use essential session cookies to keep your account active and anonymised analytics cookies to improve the lobby experience. You can block non-essential cookies in your browser settings at any time without losing access to your account or core features.

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